Day to Day Use
How do I dispense medications from the device?
When it is time to take your pills, simply flip the device into your hand or a cup to dispense your medications. Please see this video
for an overview!
What if I want to take my medications early?
Use our “Early Dispense” feature from your Dose Flip's home menu to dispense your next medications at any time. If needed, this feature can also be disabled from the “Device Settings” menu which can be accessed by removing the lid.
How much time do I have to take my medications and what happens if I miss my medications?
Medications will be available for two hours from the scheduled dispense time. If the sound alert is turned on, the Dose Flip will continue to alarm until the end of the two hours. A notification will go out to all linked accounts after 30 minutes if the device has a subscription to Dose Anywhere. A missed dose notification will also be sent out at the end of the two hours to all linked accounts. After two hours, the device will close and that space will be marked as “missed” and skipped over in the future.
What happens when I unplug my Dose Flip?
Your Dose Flip will enter “Travel Mode.” The screen and WiFi connection will shut off to conserve battery life but your Dose Flip will continue to remind you when it is time to take your pills. Dose Flip’s built in safety feature will prevent it from automatically opening while in “Travel Mode” and instead will ask you to first press “Dispense Pills” on the screen.
How long does the battery last?
Approximately two days with full charge.
What happens when the battery runs out?
Your Dose Flip will no longer dispense, but your settings will be saved. As soon as it is plugged back in, it will begin charging and will be ready to use.
How will I know if the battery is low?
When your battery is low, a small beep will occur every 10 minutes followed by the screen lighting up and displaying low battery for 20 seconds. During these 20 seconds you have the option to snooze the low battery alarm for two hours if you would like.